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Contact Us

Here is a list of departments and people that you can contact directly using specific e-mail addresses or phone numbers.

Motorcycle Sales

For general inquiries about New or Used bikes and inventory (buying or selling):

eMail - New and Used Motorcycle Sales
Toll Free regionally (MD, VA, DC, DE, PA, WV) - 888.BMW.BOBS
Anywhere - 301.497.8949 x501

For issues relating to Registration, Tag and Title, Insurance, or Extended Warranty, contact Robbii Miller x210

Parts & Accessories Department

For general accessories and parts inquiries and orders:

eMail - Parts and Accessories*
*The riding season is upon so please note that it may take take a few days for us to get back to you.

Orders - 800.BMW.BOBS
Fax orders - 301.776.2338 (click to download the Fax Order Form)
Questions - 301.497.8949 x504

Please note: to our phone customers: Mondays, Fridays and Saturdays are especially busy times here. Avoid frustrating busy signals by calling when traffic is lighter, such as Tuesday through Thursday, in the mid-mornings. Don't forget, you can always FAX or email your order.

Apparel

For general apparel inquiries and orders:

eMail - Apparel
Orders - 800.BMW.BOBS
Fax orders - 301.776.2338
Questions - 301.497.8949 x504

NOTE: If your order or inquiry is about a combination of parts and accessories or apparel, please send only one e-mail with all items together to either the Parts or the Apparel address.

Service Department

For general inquiries and scheduling:

eMail - Service
Call - 301.497.8949 x502

Please note: at this time we still recommend the telephone for the most efficient means of scheduling service appointments. Email requests can not always be tracked in a timely way.

Shipping Department

For checking the status of orders, tracking packages, reporting lost or damaged merchandise.

eMail - Shipping
Call - 301.497.8949 x215

Administrative & Management

eMail - Help
Main - 301.497.8949
Fax - 301.776.2338

Advertising, Catalog & Communications - Lex O'Brien (x219)
Bookkeeper - Dana Tompkins (x228)
Sales Support (Registration, Tag and Title, Insurance, or Service Contracts) Robbii Miller (x210)
Webmaster - Susan Albrecht (x219)
Events Coordinator - Stephanie Day (443-507-0088)
Human Resources - Suzanne Henig (x211)
Parts Manager - Bucky Sexton (x220)
Sales Manager- Ashton Menefee (x237)
Apparel Manager - Howard Sprague (x226)
Service Manager - Chris Maloney (x227)
E-Commerce Manager - Rich Kennedy (x214)

Mailing Address

Bob's BMW Motorcycles
10720 Guilford Rd
Jessup MD 20794-9385

Hours
  • Monday: 9 AM to 6 PM (Service Department closed)
  • Tuesday: 9 AM to 6 PM
  • Wednesday: 9 AM to 8 PM
  • Thursday: 9 AM to 6 PM
  • Friday: 9 AM to 6 PM
  • Saturday: 9 AM to 4 PM
  • Sunday: out riding (closed)
Directions

Trying to find your way to Bob's BMW. See the directions page.

 

Hotels

Do you need lodging? Click HERE for information about local hotels & motels that we recommend.

© 2008 Bob's BMW Motorcycles