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Here is a list of departments and people that you can contact directly using specific e-mail addresses or phone numbers.
eMail - New and Used Motorcycle Sales Toll Free regionally (MD, VA, DC, DE, PA, WV) - 888.BMW.BOBS Anywhere - 301.497.8949 x501
For issues relating to Registration, Tag and Title, Insurance, or Extended Warranty, contact Robbii Miller x210
For general accessories and parts inquiries and orders:
eMail - Parts and Accessories* *The riding season is upon so please note that it may take take a few days for us to get back to you. Orders - 800.BMW.BOBS Fax orders - 301.776.2338 (click to download the Fax Order Form) Questions - 301.497.8949 x504
Please note: to our phone customers: Mondays, Fridays and Saturdays are especially busy times here. Avoid frustrating busy signals by calling when traffic is lighter, such as Tuesday through Thursday, in the mid-mornings. Don't forget, you can always FAX or email your order.
For general apparel inquiries and orders:
eMail - Apparel Orders - 800.BMW.BOBS Fax orders - 301.776.2338 Questions - 301.497.8949 x504
NOTE: If your order or inquiry is about a combination of parts and accessories or apparel, please send only one e-mail with all items together to either the Parts or the Apparel address.
For general inquiries and scheduling:
eMail - Service Call - 301.497.8949 x502
Please note: at this time we still recommend the telephone for the most efficient means of scheduling service appointments. Email requests can not always be tracked in a timely way.
For checking the status of orders, tracking packages, reporting lost or damaged merchandise.
eMail - Shipping Call - 301.497.8949 x215
eMail - Help Main - 301.497.8949 Fax - 301.776.2338 Advertising, Catalog & Communications - Lex O'Brien (x219) Bookkeeper - Dana Tompkins (x228) Sales Support (Registration, Tag and Title, Insurance, or Service Contracts) Robbii Miller (x210) Webmaster - Susan Albrecht (x219) Events Coordinator - Stephanie Day (443-507-0088) Human Resources - Suzanne Henig (x211) Parts Manager - Bucky Sexton (x220) Sales Manager- Ashton Menefee (x237) Apparel Manager - Howard Sprague (x226) Service Manager - Chris Maloney (x227) E-Commerce Manager - Rich Kennedy (x214)
eMail - Help Main - 301.497.8949 Fax - 301.776.2338
Advertising, Catalog & Communications - Lex O'Brien (x219) Bookkeeper - Dana Tompkins (x228) Sales Support (Registration, Tag and Title, Insurance, or Service Contracts) Robbii Miller (x210) Webmaster - Susan Albrecht (x219) Events Coordinator - Stephanie Day (443-507-0088) Human Resources - Suzanne Henig (x211) Parts Manager - Bucky Sexton (x220) Sales Manager- Ashton Menefee (x237) Apparel Manager - Howard Sprague (x226) Service Manager - Chris Maloney (x227) E-Commerce Manager - Rich Kennedy (x214)
Bob's BMW Motorcycles 10720 Guilford Rd Jessup MD 20794-9385
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